A Helpdesk Service that Delivers
Ventrus Networks provides enterprise class hardware, software, and network support solutions that increase productivity and system uptime. You get the flexibility to choose the hardware and software response time and coverage periods to meet your service needs.
In todays fast paced environments IT support is essential to maintaining end-user productivity. The Ventrus Networks Helpdesk provides the level of fault isolation and problem management you need for your environment, including multi-vendor and multi-site networks.
Because it's Always Urgent
Rapid Response to your problems is just a call away. Our expert engineers resolve the majority of issues in minutes so you can focus on what you do best instead of worrying about meeting that deadline or delivering your services to your own clients.
If you don't have your own in-house IT person or if you are an IT Manager needing that extra piece of expertise in your time of need then Ventrus
Our proactive approach to maintaining your hardware and software means that you rarely see issues occur. Potential problems are quickly identified and resolved before your users and business are affected.
Helpdesk Service features
- Unlimited Remote Support
- ITIL Ready Service Desk
- Open/Closed Loop Support
- Work to Your Own Service Documents or Ours
- Online Portal for Users and Managers
- Online Reporting
- Weekly/Monthly Reporting on Support Usage
- 1st - 3rd Line Support
- Escalation/Third Party management
- Flexible call submittal
- Immediate access to an Engineer
- Rapid Response times and turnaround on issues
Call now on 0845 867 6946 or Contact Us to begin benefitting from our flexible dedicated support services.
A Helpdesk Service that Delivers
Ventrus Networks provides enterprise class hardware, software, and network support solutions that increase productivity and system uptime. You get the flexibility to choose the hardware and software response time and coverage periods to meet your service needs.
In todays fast paced environments IT support is essential to maintaining end-user productivity. The Ventrus Networks Helpdesk provides the level of fault isolation and problem management you need for your environment, including multi-vendor and multi-site networks.
Because it's Always Urgent
Rapid Response to your problems is just a call away. Our expert engineers resolve the majority of issues in minutes so you can focus on what you do best instead of worrying about meeting that deadline or delivering your services to your own clients.
If you don't have your own in-house IT person or if you are an IT Manager needing that extra piece of expertise in your time of need then Ventrus
Our proactive approach to maintaining your hardware and software means that you rarely see issues occur. Potential problems are quickly identified and resolved before your users and business are affected.
Helpdesk Service features
- Unlimited Remote Support
- ITIL Ready Service Desk
- Open/Closed Loop Support
- Work to Your Own Service Documents or Ours
- Online Portal for Users and Managers
- Online Reporting
- Weekly/Monthly Reporting on Support Usage
- 1st - 3rd Line Support
- Escalation/Third Party management
- Flexible call submittal
- Immediate access to an Engineer
- Rapid Response times and turnaround on issues
Call now on 0845 867 6946 or Contact Us to begin benefitting from our flexible dedicated support services.