Thursday, February 23, 2012

Dataplan Support Services

Dataplan Support Overview

IT Helpdesk

Remote and onsite Support

Managed Services

Pro-Active Maintenance

Embedded Support


"ventrus have supported us for 8 years. they have totally removed the worry and burden of maintaining our IT network. Everything seems to be done seamlessly and in a manner to suit us as clients. high quality service and nice people too!"

Paul Waite
Head Partner
S. West Accountancy Practice

Call now on 0845 867 6946 to discuss your requirements

Dataplan Support Overview

IT Helpdesk

Remote and onsite Support

Managed Services

Pro-Active Maintenance

Embedded Support


"ventrus have supported us for 8 years. they have totally removed the worry and burden of maintaining our IT network. Everything seems to be done seamlessly and in a manner to suit us as clients. high quality service and nice people too!"

Paul Waite
Head Partner
S. West Accountancy Practice

Call now on 0845 867 6946 to discuss your requirements

Benefits of Outsourcing

A Full IT department at your disposal

Proactive Approach

Multi Platform Support

Pay as you go IT support

Escalated Support Options

Temp Holiday/Course Cover

Online/Email Reporting

Permanent Onsite Support

Expertise where and when you need it most

Having additional technical expertise on hand for either basic first line application support or for ongoing internal projects in an ever changing environment is essential for companies whose IT demand is greater than most.

Ventrus can provide dedicated onsite support to assist on project delivery, application support or for additional expertise to manage the more complex parts of your infrastructure, all as part of our Managed Support services.

"Our onsite engineer has added yet another level to the fantastic support we already receive from Ventrus. Our users benefit immensely from having someone walk the floors to resolve issues they wouldn't normally raise tickets for so they would previously just make do, which just causes unnecessary frustration."

Simon O'Sullivan - IT Director
Global Branding Company

How it works

Ventrus provides experienced qualified personnel that fit the criteria you specify for a set period of time or on a contract basis. We manage, monitor and measure their performance to ensure you receive the highest standard of support.

As they are part of the Ventrus Networks team, they have access to resources, technology and education that keeps them continually ahead of the technology curve ensuring your business benefits from the up-to-date knowledge they impart.

Working to our processes and aligned with your IT Strategy this powerful partnership brings many rewards and benefits to your business.

Service Features

  • Fixed Costs for duration of Contract
  • Reduced overheads - no holiday or sick pay, no PAYE or Employers NI costs
  • Short and Long Term contracts available
  • Qualified Experienced Engineers
  • Ventrus Engineers work alongside your onsite support
  • Replacement engineers on standby should contractor be unavailable due to holiday or illness

 Call now on 0845 867 6946 or Contact Us to begin benefitting from our flexible dedicated support services.

Call Now for instant IT Support

Call Now for instant IT Support

Realtime Monitoring, Server Monitoring

Managed Networks and Infrastructure

Cat 5 and CAT 6 Cabling 

Realtime Monitoring, Server Monitoring

Managed Networks and Infrastructure

Cat 5 and CAT 6 Cabling 

Copyright 2009 by Ventrus Networks Ltd.